MTN Appli MoMo: Silence, it removes

Since 18 avril 2024, the mobile telephone operator MTN charges 50 FCFA on any transfer made via its MoMo mobile application. Under other skies or in other cases, this act can be described as cheating or downright theft.

While it was enough to be connected to carry out any transfer of funds on your MTN Momo application by telephone and this, without paying anything, the rules have, it seems, changed recently. Many do not yet know it or have not yet realized this change. MTN now charges fees on shipments. For those who have tried a transfer operation from the application, 50 FCFA are taken from each transaction from 1000 FCFA.

If anyone is wondering how MTN got here, others seek to understand how long the operator has been practicing this practice. The irony is that no radio communication or message is sent to subscribers to explain to them the reason for this new transfer pricing.. “Dear subscriber € ! From the 18 Avril 2024, make your money transactions via MTN MoMo app at 50 FCFA. STOP : au *120# », here is the message received by subscribers on Monday 15 avril 2024.

In any case, several people have confirmed that 50 FCFA are deducted from their accounts by MTN, as shipping costs. But don't know why this new method?

The Electronic Communications and Postal Regulatory Authority (ARCEP-Benin) is she informed ? If yes, what did she do?? Leaders of consumer rights protection associations are also arrested. (To be continued)

Arnaud ACAKPO (Coll)