She is changing her name and will be even stronger and more powerful than before. ENGIE FENIX Benin now becomes ENGIE Energy Access Benin. And it was through a press conference held at his headquarters, located in Cotonou, area of the Cardinal Bernardin Gantin international airport as its General Manager, Philippe Robert announced the good news. An opportunity seized by the management of this company, leader in off-grid solar in Africa to launch new commercial brand for solar home systems : MySol.
Global energy player present in nearly 70 countries on five continents, with a turnover 2020 of 60,1 billion euros the multinational ENGIE brings together three key businesses : low carbon electricity production, in particular from natural gas and renewable energies, energy infrastructure and customer solutions. Indisputable proof according to the Chief Executive Officer, Philippe Robert that customer satisfaction is the leitmotif of ENGIE Energy Access. "Our outlook is to make the carbon neutral transition accessible to all; individuals, companies, cities, communities. To change behavior, produce and consume energy differently, ENGIE is positioned as the engine of change ”, did he declare. To believe it, with over 1 700 employees in nine African countries (Benign, Ivory Coast, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), ENGIE Energy Access serves over one million customers and over five million lives affected so far, "ENGIE Energy Access aims to remain the leading clean energy company, serving millions of customers in Africa from here 2025 »Indicated Philippe Robert. And to combine the useful with the pleasant, ENGIE Energy Access, Power Corner companies merger, Fenix et Mobisol, will now market, the Power Corner brands for mini-grids and MYSOL for decentralized solar home systems.
MySol, the new commercial brand that replaces Fenix
"I am very proud to reveal today to our 120000 customers and to all Beninese who have not yet made the choice of Fenix products, that this is the new name of the trademark that replaces Fenix. This new brand, this is MySol ", inform Philippe Robert. If the brand name changes, he underlines "the products and their quality do not change ; they remain guaranteed 3 years for panels and batteries, 2 years for accessories ”.
According to the General Manager by continuing the work of Fenix with MySol, ENGIE Energy Access Benin intends to change the lives of thousands of homes and businesses that do not yet have access to the facilities and modernity of the conventional electricity network. "With MySol, Those are, in addition to current products, new products, who will soon arrive in Benin ; larger products, able to meet the electricity needs of larger households, but also small entrepreneurs ”, did he know before indicating that "MySol, this is the promise for all, improving the quality of life, and for the Beninese economy, development of its potential ”. "With MySol, it is the assurance of the Best of Solar for a Better Life. With MySol, you brighten your life every day a little more. With MYSOL, there will soon be more products to change your life and more and more quality to provide our customers with an exceptional experience ”, adds the product manager, Roc Sossoukpè.
ENGIE Energy Access Benin, these are thousands of jobs
Present in Benin for more than two years, ENGIE Energy Access carries out two activities : Construction and management of mini-grids (solar power plants supplying electricity to the inhabitants of the villages where they are located) ; already 13 mini-grids are operational and The distribution of decentralized solar systems for the needs of communities far from the facilities of the conventional electricity grid. It uses for this purpose, 202 employees and more than 1000 independent providers.
To his credit, 120 000 clients, buyers of decentralized power generation systems powered by solar energy, is 600 000 impacted lives ; a mini-grid under construction ; 21 other sites in the pipeline on 2 years ; 40 Points Services ; near 50 Relay Points, i.e. in total close to 100 points of presence in Benin and a head office in Cotonou, a warehouse in Calavi and a 2nd call center in preparation in Calavi.
"It is to improve our services that we conduct satisfaction surveys every quarter and the latest survey shows that 98% of our customers are satisfied or very satisfied with our services. It’s a great score and so I can only really thank them and encourage them to keep up the momentum., in order to achieve our goals in the end 2021 », rejoices the General Manager, Philippe Robert. "We now have the Chatbot to listen even more", indicates the Director of Sales and Marketing, Patrick Adjiwanou.
“ENGIE Energy Access also does social works and the value that we create every day, we share it with our customers by meeting their primary needs, that of having electricity for comfort, Security, the lighting and modernity that everyone has a right in the 21st century. I have a young team very motivated by the mission of transforming the Beninese energy landscape. And many lower-cost products will amaze your everyday life in a few months ", concludes Philippe Robert.
Damien TOLOMISSI